BirdieLearning
Learn
Drill
Perform
Sign inCreate free account
BirdieLearning
Home
Learn
CoursesStructured courses with downloads and a certificate.
Drill
PracticeSingle questions by key question, with the regulation behind each.TrainingExercises that build an answer a piece at a time.
Perform
Mock interviewThirty minutes under the clock, then a breakdown.How it worksWhat the tools are for and how to use the thirty minutes.
Create free accountSign in

Free. One account for courses and tools.

Free · For home care providers

CQC inspection training for registered managers

Birdie Learning is a free website with four things on it: a one-hour course on evidencing your service, 36 practice questions, three short exercises and a timed mock interview.

Work through them on your own, on a phone, whenever you have ten minutes.

Create free account

Already have one? Sign in

No costNo cardNo password to rememberBuilt by Birdie
Everything on the site
Course, in four segments
60 min
Practice questions
36
Training exercises
3
Timed mock interview
30 min
Documents to download
4
Certificate on completion
Yes
Cost
Nothing

The four things, and what you do in each

Use any of them on their own, in any order. Everything saves where you got to, so ten minutes is a useful amount of time.

1

The course

New60 min

Evidence that holds up

Four segments on what counts as enough evidence for a domiciliary service, and how to write records that stand up. It opens with ten questions about your own service.

  • A list of the key questions where you are weakest
  • Four documents to download and use
  • A certificate with your name on it

Who it is for

Registered managers running a domiciliary care service, and the deputies, coordinators and owners who work alongside them. It assumes you know the framework exists and have probably been inspected before.

It is not an introduction to care, and it is not written for residential settings. Everything on it is aimed at home care.

Registered managersDeputy managersCare coordinatorsOwners
A care worker looking at her phone between visits

It costs nothing

No trial, no card, nothing to upgrade to. You do not have to be a Birdie customer, and nobody will ring you.

One account

An email address, and a link we send you to click. There is no password to set or forget.

Current framework

Written against the Single Assessment Framework, and updated when CQC changes its approach.

Your answers are yours

Saved so you can pick up where you left off. Nobody else sees them unless you share a summary.

Create a free account and start

It takes about a minute. Most people begin with the course, because its first segment tells them where to spend their time.

Create free account
Birdie

Free, self-guided training for homecare professionals.

Learn

  • Courses

Drill

  • Practice
  • Training

Perform

  • Mock interview
  • How it works

Get started

  • Sign in
  • Create free account

Built by Birdie for the people who run home care.

About Birdie
2

Practice

10 min a go

36 inspection questions

Questions inspectors ask, in seven categories. Answer one, then see the regulation behind it and a model answer to compare yours with.

  • Type your answer, or record yourself saying it
  • Rate yourself; the weak ones come back first
  • Do one question or twenty
3

Exercises

5 min each

Three training exercises

Short drills on the judgement calls that trip people up. You answer, then you are told why the answer is what it is.

  • Which notification CQC needs, and by when
  • What order to answer a question in
  • Whether a piece of evidence is actually enough
4

Mock interview

30 min, timed

The real thing, on a clock

A run of questions against a thirty-minute clock, with no prompts and no model answers while you go.

  • A breakdown of what you covered and what you missed
  • Recording is optional and stays on your device
  • Do it once, or do it every month